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How To
Write Your Close Protection Resume
Submitting your CV should be
considered part of your employment interview and thus be
treated with the same level of professionalism and
preparation. First of all there are a common misunderstanding
that a resume and a CV is the same thing, it is not! CV stands
for Curriculum Vitae, which is Latin and means "Life history".
A CV is therefore commonly from 4 to 10 pages long as it
covers ones "life history", the CV is most commonly used in
higher positions within the corporate and intellectual
environment.
The Resume
What is most commonly used in
the Close Protection world is a Resume. A “Resume" is a really
a brief introduction to your full CV. Thus in your resume you
include the vital points from your CV in a short and simple
manner. As the resume is a short version of your CV it should
preferably be one to two pages long.
Getting started
If you are using Microsoft
Word as your editor then save yourself time on the layout, by
simply opening Word. In the "File" tap choose "New", from the
"right panel" options choose "General Templates" and from the
Templates menu choose "Other Documents", then open "Elegant
Resume" or "Professional Resume" based on your personal
preference. I prefer the elegant version, but that's just me.
The template you have opened
will give you a general layout of what information should go
where etc. However, when it comes to writing your details then
the template cannot provide you with more than a generic
description; this is where you need to be creative. Having a
resume that merely looks good isn’t going to cut it, you need
a resume that will be opened and read.
Don't be lazy and just quick
type your resume into the email message, there is nothing more
annoying for the receiver, than having to copy and paste the
information into a Word document before it can be saved. Ask
yourself why should someone else do your work for you? And
then ask yourself, if you think that will help you get a
contract? I am sure it won't! Most résumé’s that have been
written directly into the email message gets lost in the inbox
somewhere or are simply deleted.
Your Cover Letter
It always amazes me that so
many applicants send their resume, with the subject line
flatly saying “My CV or Resume”, and the email itself often
contains no text but simply has an attached CV or Resume. How
well prepared is that? The first thought a receiver will have
of the person, who emailed this message will likely be
something like this; “if you are that lazy when it comes to
writing and delivering your resume, your work ethics is most
likely just as lazy…”. After that thought they are very likely
to simply press the delete button!
A CPO, who is sending out his
CV or Resume, is actually asking strangers in HR positions, to
either hire him or find him a close protection contract. But
he does not even have the courtesy to say thank you, or
please, or even introduce himself first. He is so full of
arrogance that he feels everyone he sends it to, should be
overly joyful that he has shown them mere humans, the honour
of applying for a position with their company. Well no matter
what is in that resume, it is not going to place him on top of
any HR managers lists for anything; it is simply going for the
deleted items bin… and I am know that I am not the only one
who does that!
Therefore you need to write a
cover letter, which goes with your resume that introduces you
and your reasons for sending your resume. The cover letter is
the key that unlocks the door for you and give the receiver a
little knowledge about you, before he either deletes your
message, or opens and read your resume. To not just unlock the
door, but also open it, requires that your cover letter makes
the receive wants to read your attached resume!
The AIDCA Approach
The AIDCA approach has been
used in advertising and marketing for decades and it is still
being used because it works. Your resume is your advertising
brochure, aimed at selling your personal services to a CP
employer; you need to approach your job applications as if it
was a marketing campaign, which it is! Because, if you want to
compete for the few contracts that are available for
outsiders; you need to “sell” yourself and your experience and
skills better than all the other applicants.
AIDCA stands for:
• Attention
• Interest
• Desire
• Conviction
• Action
Attention: is what your email
subject line should create. Many persons base their decision,
on whether to open and read an email or ignore it, simply on
what is in the subject line. So make sure it is short, direct
and most of all informative.
Writing "My CV" is definitely
short and direct, but it is definitely not informative and
worse it is just plain rude. "Experienced & SIA Licensed CPO
at Your Service" is short, direct and yet informative and much
more likely to catch the attention of the receiver. Think
about it, next time you compose the subject line before
sending your resume by email.
Your Cover Letter, whether it
is in printed form or an email message, should also use the
"Attention" factor in its first "heading" and the first full
paragraph. The first paragraph should ideally consist of 2-3
or max 4 lines, and basically further "bind" the reader’s
attention, so that he will be compelled to read your resume
and do it with a positive attitude.
So your first "heading" and
paragraph have to be well composed and follow this simple and
proved guideline:
• Communicate the offer -
what is your purpose of the communicating and what you are
offering.
• Highlight your best aspects
- what are your best qualities and what makes you the ideal
candidate for the job.
• Engage the reader – what do
you know that is of direct relevance to the position or
company you are applying with.
When your head line and
opening paragraph accomplishes to deliver all three points,
then the Human Resource department or receiver will open and
read your resume! So put some real work into it, after all it
is your economic future and security career that you are
securing by adding a little extra work to your resume.
Your resume (or curriculum
vitae), combined with the cover letter, are the master keys to
opening the prospective employer's mind and the company door;
so that you can proceed to the next step in the process - the
job interview!
Interest: this is the first
"body" section of your resume, and this is the second most
important part. You have to make sure it that the first two
parts stimulates the interest of the reader, so that he will
continue to read the rest of your CV. That means that in the
interest part, you should describe your last employment
relevant actions such as; a recent job function, related
military background, police background of relevance, specific
security operations or special training you have completed
etc.
Desire: this is the third
part of your resume and should describe your complete
employment history in order of relevance. Always place the
most relevant position first, then follow with a chronological
list of your all other employment records. Always start the
chronological section with the most recent position first and
then backwards through time.
If your history of employment
includes positions of little relevance to what you are
applying for, then simply state the position, date and
company/employer, do not describe what you did if it is not
relevant. For all prior job positions that are of relevance,
you should describe what responsibilities you had and the
positive effect your involvement had. This is where you have
to take some honour upon yourself, whether you like it or not.
A resume is not the right place to display humbleness; unless
of course you are applying to be a priest!
Basically the desire part
should make the reader think positively about having you and
your skills in their company and how they would benefit from
that; you need to make them desire to have you working for
them!
Conviction: this is the part
where you include your references, your written
recommendations, your accomplishments and any merits and
medals you have received. Provide full contact details for at
least two people, who hold positions of relevance and are
ready to vouch for you, and recommend you to the new employer.
Make sure the referee, is a person that would himself hire you
again if needs be. There is a standard “coy” question all
human resource managers ask… “Well that sounds fine, so you
would be happy to have him work for you again tomorrow?”
“Eeeh… well no because we did not get along that well and his
work ethics are different than mine eeeehhh so…” And that is
all the HR manager needs to dump your application in the waste
bin. Make sure you only provide the referees that were happy
with your performance!
When reading this part of
your resume, the reader should feel confident that everything
you have stated so far is correct, and that you are indeed a
competent and highly trustworthy individual, whom the reader
would be lucky to employ before someone else gets you.
Action: the final part of
your resume, this is where you should include an "action
trigger" that will compel the reader to contact you for a
conversation or to schedule an interview. Therefore this part
has to be specific about when you will be available and how to
best contact you. A lot of CPO's who sends out their resume,
only place their contact details at the top; which is a good
place to have it, but you have to repeat the contact details
again in this part and with a prompt, to contact you today.
One way to get the reader to
take action and contact you are to include a specific date and
time, which you are planning a visit with them for an
interview. "As you have seen in my resume then I have the
necessary skills and experience that your company needs and
would therefore like to present myself for a proper employment
interview. I will be in your area/city on Wednesday next week
and will call on you at 10 am, if that suits your schedule."
With a direct and timed call
like that, the reader will have to get back to you, even if he
does not want to or are not capable of meeting you at that
time. This response gives you an extra opportunity, for
communicating with the reader. Just make sure that you are
ready and able to keep the appointment yourself!
Now print this message and
read it again; then sit down and rewrite your resume using the
basic guideline included in this message and then go and apply
with those companies that have not employed you yet. Don't be
concerned about sending your resume to the same company again;
just include in the description line that this is your updated
resume. Send it every three to four months, and within a year
they will remember your name even if they have not had any
positions for you yet. Being known and remembered is a key to
getting employed. In many sectors of the private security
industry it is not “What you know but who you know, that gets
you a job”. So get known by repeated communications, but don’t
stalk them!
My last resume advice is
these ten points, which are wise to remember when writing your
resume.
1. Keep it focused and
businesslike
2. More than two pages is to
much for a resume
3. Check the grammar and try
to get the punctuations right, always remember to spell check
and have someone read it over for you
4. Keep the resume relevant
to the specific company or position
5. Make sure it looks good
and reads well, have "white" space in it, that mean empty
space and not a page that is filled from edge to edge.
6. Make sure you describe
what you can do today, not only past skills but also what you
are presently learning
7. Be honest; self
advertising is good, but exaggerations are not
8. Follow any specific
instructions if required by the company you are applying to,
for both the format and content
9. Make sure your resume is
received, specify the receiver and follow up with further
emails or even better a phone call
10. Use a cover letter and
keep it short and focused on catching the attention of the
reader
Good luck with your job
hunting! If you need ideas about where to seek your next
foreign close protection contract, then read Close
Protection Versus Crime in Mexico.
Dan Sommer provides Security Career Coaching and
Business Consultancy services to small security
companies. During his 21 years career in the military,
and private security and protection industry, he has
worked in management positions for and with small
local companies to large security companies with a
global reach. He has also provided extensive close
protection, counter terrorism and tactical training
services to Police Academies and Embassies. See
www.DanSommer.Biz for further information.
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